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Covid 19 procedures

We are working with the guidance laid down by Public Health England and our governing bodies to ensure we will be wearing the correct protective equipment to minimise risk. We want both you, and our therapists, to be as safe as possible.


  • We no longer have linen on our plinths, including introducing plastic pillow cases, so we can spray down between clients. Please feel free to bring your own towel if you would like.

  • A 10-15 minute gap between clients to give us time to clean all touchable surfaces, air the rooms, as well as to ensure patients don't bump into each other on the stairs

  • So please arrive on time, neither early nor late, to ensure we keep to the smooth running of our infection control procedures.

  • We may carry out some of the consultations by video, or possibly by phone, the day before the treatment, to minimise contact.

  • We are avoiding handling cash so we need you to input your card via our appointment diary or phone to speak to us, as our receptionists are not onsite to help the therapists.


We cannot treat you if:

  • You have experienced cold or flu-like symptoms in the last two weeks, or have been in contact with anyone with these symptoms in the last two weeks.

July 19th 2021: lifting of restrictions.

Public Health England's advice for healthcare settings is to continue to wear PPE, which includes the wearing of masks. 


On behalf our most vulnerable clients we are asking you to also wear a mask for the time that you are in the centre.


We are aware that many people are finding the lifting of restrictions an anxiety making prospect and if you can help reduce their anxiety by doing this one thing that would a lovely compassionate act. 


The PHE advice can be found here

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